Shipping policy

Shipping Policy

 

Order Processing Time

Please allow 1–3 business days for order processing. Orders are processed Monday through Friday, excluding holidays. You will receive a confirmation email once your order has been shipped.

 

Shipping Time

After processing, orders typically take 3–5 business days to arrive. Shipping times may vary depending on your location and the carrier’s volume.

 

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

 

Order Tracking

Once your order ships, you will receive an email with a tracking number so you can monitor your package’s progress.

Delays

 

Unexpected delays may occur due to weather, carrier issues, or high-volume seasons. If your order is significantly delayed, please reach out to us at 

info@maveau.com

Lost or Damaged Packages

 

If your package is lost or arrives damaged, contact us within 7 days of delivery, and we will assist you in filing a claim or arranging a replacement when applicable.